OKTO
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Home / Switch to OKTO Fit

switch tools without losing a thing

We transfer your clients and programs for free. Your current app stays open during the 30-day trial, and you close it once everything is in place.⁠​‌​​‌‌‌‌​‌​​‌​‌‌​‌​‌​‌​​​‌​​‌‌‌‌​​‌​​​​​​‌​‌​​‌‌​‌‌​‌‌‌‌​‌‌​‌‌​​​‌‌‌​‌​‌​‌‌‌​‌​​​‌‌​‌​​‌​‌‌​‌‌‌‌​‌‌​‌‌‌​​‌‌‌​​‌‌​​‌​​​​​​‌‌​​‌​​​​‌‌​‌‌​​‌‌​‌​​‌​‌‌​​‌‌​​‌‌‌​​​‌​‌‌‌​‌‌​⁠

  • FreeOur team does the transfer, from Trois-Rivières.
  • Checked before importWe test on 20 rows first, then import the rest.
  • ReversibleAn import can be undone for 7 days.

how it works

  1. You write to us

    We open your 30-day trial account, no credit card needed.⁠​‌​​‌‌‌‌​‌​​‌​‌‌​‌​‌​‌​​​‌​​‌‌‌‌​​‌​​​​​​‌​‌​​‌‌​‌‌​‌‌‌‌​‌‌​‌‌​​​‌‌‌​‌​‌​‌‌‌​‌​​​‌‌​‌​​‌​‌‌​‌‌‌‌​‌‌​‌‌‌​​‌‌‌​​‌‌​​‌​​​​​​‌‌​​‌​​​​‌‌​‌‌​​‌‌​‌​​‌​‌‌​​‌‌​​‌‌‌​​​‌​‌‌‌​‌‌​⁠

  2. You export your clients

    A CSV or Excel file from your current app. No export option? We will handle it with you.⁠​‌​​‌‌‌‌​‌​​‌​‌‌​‌​‌​‌​​​‌​​‌‌‌‌​​‌​​​​​​‌​‌​​‌‌​‌‌​‌‌‌‌​‌‌​‌‌​​​‌‌‌​‌​‌​‌‌‌​‌​​​‌‌​‌​​‌​‌‌​‌‌‌‌​‌‌​‌‌‌​​‌‌‌​​‌‌​​‌​​​​​​‌‌​​‌​​​​‌‌​‌‌​​‌‌​‌​​‌​‌‌​​‌‌​​‌‌‌​​​‌​‌‌‌​‌‌​⁠

  3. You send us your programs

    In whatever form your app gives you: a file, a PDF or screenshots.

  4. We import your clients

    Each column goes to the right field. We check the result on 20 rows, then import the rest.

  5. We rebuild your programs

    They become templates in OKTO Fit, ready to assign to each client.

  6. You make the move

    Your clients get their access when you are ready. You close the old app after.

what the import can read

  • CSV (comma or semicolon) and Excel (XLSX) files, up to 20,000 rows.
  • Contact cards (vCard) for contacts.
  • Headers in French or English: columns are matched for you.
  • Nothing is written to your account until the import is launched.
  • The file is read, kept only while the import runs, then deleted.

What doesn't come over on its own: measurement history, progress photos and old messages. We look at what your app lets you export, together.

depending on your current app

TrueCoach
Its help centre describes a client list export, sent by email as a CSV file: name, email, phone, birthday, height, weight and other fields. Source: TrueCoach help, checked November 2, 2026.
Trainerize
We will work with you to get your data out.
Everfit
We will work with you to get your data out.
Another app or a spreadsheet
Send what you have. A hand-kept Excel file works just fine.

frequently asked questions

Does the transfer cost anything?

No. We transfer your clients and programs for free.

How long can my current app stay open?

As long as you like. The trial lasts 30 days, no credit card needed. Keep your current app open during that time and close it once everything is set up in OKTO Fit.

Do my clients have to redo anything?

Yes, one thing: give their consent in the app. Quebec's Law 25 requires express consent for health information. Each client ticks their own choices and fills out their health questionnaire (PAR-Q) in OKTO Fit. See security and Law 25.

Which files do you accept?

For clients: CSV (comma or semicolon), Excel (XLSX) or contact cards (vCard), up to 20,000 rows. For programs, whatever your app gives you: a file, a PDF or screenshots. If your app gives you no file at all, we will work with you to get your data out.

we handle the move

30 days free, no credit card. Then $29.99 a month, plus tax, no matter how many clients you have.